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At RPlus CRM, we prioritize the protection of your privacy and the security of your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your data when you use our RPlus CRM software.
Information We Collect
Personal Information: Your user account is created in the RPlus CRM web application managed by your company.
Your name, email id, mobile number can be provided and managed by admin of the application.
We do not ask or collect any of your personal information like your mobile number, email id via mobile app.
Usage Data: We may collect information about how you interact with our RPlus CRM software, including the features you use, the actions you take, and the frequency of your interactions.
Customer Location: With your consent, we may collect your device's GPS location to provide location-based services and enhance the functionality of our software.
You can choose to enable or disable location tracking through your device settings or within the RPlus CRM app.
How We Use Your Information
We may use the information we collect for the following purposes:
To provide, maintain, and improve our RPlus CRM software and services;
To communicate with you, respond to your inquiries, and provide customer support;
To personalize your experience and tailor the content and features of our software to your preferences;
To analyze usage trends and optimize the performance of our software;
To provide location-based services, such as mapping customer locations or generating route optimizations for field agents.
Sharing of Your Information
We may share your information with third parties in the following circumstances:
With service providers who assist us in operating our RPlus CRM software and providing related services;
In response to a legal request, such as a subpoena or court order;
To protect our rights, property, or safety, or the rights, property, or safety of others;
With your consent or at your direction.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You have the option to access, update, or delete your personal information at any time by logging into your RPlus CRM account settings. You may also choose to opt-out of certain communications from us, such as marketing emails.
Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the updated Privacy Policy on our website or through other communication channels.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [[email protected]].
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